Effective date: 14 April, 2026
Privacy Policy
Overview
At Acai (“we”, “our”, “us”), your privacy matters. This policy explains how we collect, use, and protect your information when you use our platform or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
Introduction
Acai helps you make better decisions using data and that starts with respecting yours. This policy explains what information we collect, how we use it, and how we keep it secure when you use our platform.
1. We Collect
a. Account Information
- Name
- Email address
- Organization details
b. Usage Data
- How you interact with Acai
- Features used
- Session and device data
c. Integrated Data (User-authorized)
When you connect third-party services (e.g. analytics tools), we may access:
- Product analytics data
- Event data
- Performance metrics
We only access data explicitly authorized by you.
2. How We Use Your Information
We use your data to:
- Provide and improve Acai
- Generate insights and recommendations
- Enable integrations
- Communicate updates
- Ensure security and prevent abuse
3. Data Ownership
You retain full ownership of your data.
We do not sell your data.
We only process it to provide Acai's services.
4. Data Sharing
We only share data with:
- Trusted infrastructure providers (e.g. hosting)
- Integrated services (only when you connect them)
We do not share data with advertisers.
5. Data Retention
We retain data only as long as necessary to:
- Provide the service
- Meet legal obligations
You can request deletion at any time.
6. Security
We implement industry-standard safeguards, including:
- Encryption in transit
- Access controls
- Secure infrastructure
7. Your Rights (GDPR)
If you are in the EU, you have the right to:
- Access your data
- Correct it
- Delete it
- Restrict processing
Contact: acai.build@gmail.com
8. Changes
We may update this policy. We'll notify users of major changes.
9. Contact
Email: acai.build@gmail.com